Business Manager, Performance Agreements
Core
Oversee the Agreement management Team to ensure service performance meets agreement scope and customer satisfaction for pulp, paper, and energy industry clients.
Role type
Senior team manager for performance agreements and lifecycle services
Builds
Long-term, tailor-made performance improvement programs and lifecycle services for mill operations
Domain
Pulp, paper, and energy industries
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Paper industry expertise, team management, lifecycle service management, production line studies, audits, efficiency improvement, technology support coordination
Preferred skills
None stated
Technologies
None stated
Responsibilities
Manage a team of professionals working with customer and Valmet organizations to improve equipment and process reliability; Facilitate production line studies and audits to develop efficiency and generate improvement ideas; Coordinate and introduce Valmet technology support to agreement customers; Support Agreement Team network sales and delivery projects
Seniority
Senior, hands-on IC