Geospatial Support Analyst Intern
Core
Provide high-level operations support and technical problem resolution for complex inertial and GNSS technology to global customers.
Role type
Product Support Analyst Intern
Builds
Mobile mapping and real-time positioning solutions for construction, geospatial, and transportation industries
Domain
Geospatial technology, GNSS, Inertial Navigation Systems (INS)
Deliverable
client delivery
Required skills
Troubleshooting, System installation, Technical documentation, Customer training, Cross-functional collaboration
Preferred skills
GNSS/IMU technology, Mobile Mapping, Photogrammetry, Remote Sensing, Geomatics, Geodesy, Surveying, Navigation, Engineering Physics, Advanced Mathematics
Technologies
Windows OS, GNSS, IMU
Responsibilities
Respond to complex customer inquiries and troubleshoot procedures, Lead and assist with system installation and customer training, Partner with Sales and Engineering to report defects and assess updates, Prepare and maintain technical documentation and troubleshooting workflows