Cloud Billing Automation Business Analyst
Core
Drive the strategy for Cloud Billing Automation / Zero Touch Billing to automate end-to-end recurring billing processes across multi-vendor and multi-country environments.
Role type
Senior Business Analyst (Process Automation & Billing Strategy)
Builds
Automated billing workflows, integrations, and exception management systems for cloud consumption data.
Domain
Cloud Computing / Financial Operations / Process Automation
Required skills
Business Analysis, Process Mapping, Requirements Gathering, API Integration, RPA, Scripting, Exception Management, Reconciliation, User Story Creation, Data Analysis
Preferred skills
Cloud Billing Ecosystem Knowledge, AI/ML for Automation, CIS Platform Experience, Advanced Excel
Technologies
APIs, RPA, Scripting, Jira, ERP, Cloud Platforms
Responsibilities
Define and maintain the Cloud Billing Automation roadmap; Map end-to-end billing processes to identify automation opportunities; Design Zero Touch Billing models and exception handling flows; Collaborate with development teams to build integrations between vendor sources, cloud platforms, and internal ERP systems; Lead functional and technical requirement documentation including user stories and acceptance criteria; Manage the automation backlog and prioritize initiatives; Design automated validation and reconciliation mechanisms; Coordinate with cross-functional teams (Cloud, Finance, IT, Vendors); Lead functional, integration, and UAT testing; Monitor automation performance and optimize processes.
Seniority
Mid-Senior, hands-on IC