Senior Specialist Change Management (Hybrid)
Core
Execute, develop, and continuously improve the change control process for the RAQA Division, ensuring compliance with standards and regulations while supporting audit needs.
Role type
Senior Specialist Change Management (Hybrid)
Builds
Change control processes and user training programs for the RAQA Division
Domain
Regulated environment (RAQA) + Process Improvement
Required skills
Change management process execution, PLM system administration (Super user), incident prioritization and resolution, stakeholder liaison, team mentorship, compliance monitoring, continuous improvement analysis, training delivery
Preferred skills
PLM systems experience (e.g., Windchill), audit process familiarity, compliance standards knowledge
Technologies
ServiceNow, PLM systems (Windchill)
Responsibilities
Assist users in prioritizing and completing PLM Help Incidents and Tasks in the ServiceNow queue, liaise with functional groups to facilitate the change control process, deliver training and coaching on change management principles, monitor emerging issues and identify solutions, ensure compliance to corporate procedures, provide backup support for audits
Seniority
Senior, hands-on IC