Assistant General manager
Core
Leads store operations and team in the absence of the General Manager, ensuring a clean, friendly, and in-stock customer experience.
Role type
Assistant General Manager (Retail)
Builds
Operational excellence and customer service standards for a retail store
Domain
Retail / Convenience Store
Deliverable
physical/clinical work
Required skills
Store operations management, Staff supervision, Customer service, Point of Sale (POS) systems, Shift reporting, Conflict resolution, Compliance with labor laws
Preferred skills
Retail experience, Management experience
Technologies
Point of Sale devices, Transaction devices
Responsibilities
Perform GM duties in absence, Reconcile shift reports, Resolve customer/employee issues, Assign shift duties, Assist in recruiting/training staff, Ensure safety compliance
Seniority
Mid-level, hands-on operational leadership
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