Assistant General Manager
Core
Lead store operations and team management in the absence of the General Manager to ensure a clean, friendly, and in-stock customer experience.
Role type
Assistant General Manager (Retail/Food Service)
Builds
Retail store operations and food service delivery
Domain
Retail / Food Service
Deliverable
product features
Required skills
Store personnel management, Point of Sale systems proficiency, shift report reconciliation, customer and employee issue resolution, shift duty assignment and inspection, federal/state/local employment law compliance, employee recruiting and training support, safety regulation implementation, rapid task execution, independent problem solving
Preferred skills
Retail or management experience, ability to work in fast-paced high-pressure environments, physical stamina for prolonged standing/walking, flexibility for rotating day/night schedules and weekends
Technologies
Point of Sale systems
Responsibilities
Perform Store General Manager duties in their absence, reconcile shift reports, resolve customer and employee issues, manage store personnel and safety compliance, assist in recruiting and training employees
Seniority
Mid-level management, hands-on operational leadership