Field Service Engineer
Core
Hands-on field service role maintaining and repairing critical healthcare equipment in hospitals and surgical facilities.
Role type
Field Service Engineer (Medical Devices)
Builds
Reliable operation of robotic surgery systems, operating tables, waste management, and theatre imaging solutions.
Domain
Healthcare / Medical Technology
Deliverable
physical/clinical work
Required skills
mechanical aptitude, hands-on troubleshooting, diagnostic skills, regulatory compliance knowledge (ISO 13485), inventory management, customer service, tool usage
Preferred skills
experience in medical devices, industrial maintenance, defence, manufacturing, HVAC, construction, mechanical trades
Technologies
Mako robotic system, operating tables, Neptune waste management systems, theatre imaging/video/communication systems
Responsibilities
Perform preventative maintenance and reactive repairs on medical equipment; Diagnose and troubleshoot complex technical issues onsite and remotely; Manage inventory, spare parts, and service documentation; Meet service KPIs for responsiveness, quality, safety, and customer satisfaction; Collaborate with Sales, Technical Support, and Operations teams.
Seniority
Individual Contributor
