Supervisor, Social Work Care Manager
Core
Lead a team of Social Work Care Managers to support high-risk patients with behavioral health and psychosocial needs, while managing a small panel of patients independently.
Role type
Senior IC supervisor of care management team
Builds
Patient care plans and team performance
Domain
Healthcare / Behavioral Health
Required skills
Team management, case review, performance evaluation, workflow development, data analysis, community resource coordination, motivational interviewing, policy adherence monitoring
Preferred skills
None stated
Technologies
Electronic health records (EHR)
Responsibilities
Manage team members through communication, case reviews, and performance evaluations; Lead orientation and training for new staff; Perform case reviews evaluating policy adherence and utilization trends; Provide feedback on productivity and caseload; Develop and refine workflows with market leadership; Represent team in case review meetings; Ensure educational compliance; Monitor metrics and provide data.
Seniority
Senior, hands-on IC