Foreign Exchange Team Leader
Core
Lead and support a team delivering efficient, accurate, and compliant foreign exchange services, managing risk and ensuring operational excellence.
Role type
Senior IC foreign exchange team leader
Builds
Foreign exchange operations, customer service, and operational workflows
Domain
Banking / Foreign Exchange
Required skills
Team leadership, Foreign exchange operations management, Workload planning, Risk and control management, Quality assurance, Stakeholder engagement, Reporting and analysis, Process improvement
Preferred skills
Coaching and mentoring, Operational metrics monitoring, Regulatory compliance knowledge
Technologies
None stated
Responsibilities
Lead daily team operations to meet service and performance standards; Plan and manage workloads for efficient execution; Ensure adherence to policies, procedures, and regulatory requirements; Monitor team performance against key operational metrics; Review work outputs for accuracy and compliance; Coach and develop team members; Act as escalation point for operational challenges and customer queries; Identify operational risks and implement corrective actions; Prepare operational reports and management information; Maintain accurate records and audit trails; Support process improvements and system enhancements; Foster a collaborative team culture; Drive operational efficiency and continuous improvement.
Seniority
Senior, hands-on IC
