Principal Customer Service Engineer
Core
Lead delivery of FEA-based engineering consulting projects, developing end-to-end simulation workflows, and supporting presales activities for the Automotive, Aerospace, Defense, Medical, and Power Generation industries.
Role type
Principal Customer Service Engineer (Principal CSE)
Builds
Custom simulation workflows and technical reports for complex engineering problems
Domain
Multiphysics CAE / Finite Element Analysis (FEA)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Multiphysics CAE tools (Nastran, Ansys, Abaqus), Python programming, API integration, complex computing environments (HPC, cloud), project management, technical reporting
Preferred skills
Advanced nonlinear FEA, multibody dynamics, composite modeling, PCL/DMAP programming, MSC software suite, BETA CAE software, AI-driven workflow automation
Technologies
Nastran, Ansys, Abaqus, Python, XML, JSON, Patran, Marc, Dytran, Actran, Cradle, Simufact, ANSA, META, EPILYSIS
Responsibilities
Lead delivery of FEA-based engineering consulting projects, Develop end-to-end simulation workflows tailored to customer needs, Perform advanced analyses including linear/nonlinear stress, thermal, modal, frequency response, and dynamic simulations, Process and mesh complex customer CAD geometry, Prepare technical reports and deliver results presentations to customers, Support presales activities including discovery calls, technical reviews, and solution proposals
Seniority
Principal, hands-on IC with mentorship