Payment Solutions - Accuracy & Resolution Specialist
Core
Research and resolve payment discrepancies, reconcile accounts, and process refunds to ensure accuracy in patient billing within the healthcare revenue cycle.
Role type
Payment Solutions Accuracy & Resolution Specialist
Builds
Accurate patient account balances and resolved payment variances
Domain
Healthcare / Revenue Cycle Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Payment research, account reconciliation, refund processing, worklist management, data analysis, Microsoft Excel proficiency
Preferred skills
Athenahealth platform experience, payer portal navigation, remittance processing knowledge
Technologies
Athenahealth, Tableau, LK Oasis, Microsoft Office
Responsibilities
Investigate unapplied and misapplied payments; verify deposits and reconcile payment activity; retrieve remittance information; identify recurring payment issues and communicate trends; support audits and process improvement initiatives
Seniority
Individual Contributor, entry to mid-level
