Senior Operations Analyst, Order Management
Core
Manage receipt and fulfillment of Clinical and Commercial product orders, facilitate batch disposition, and coordinate cross-functionally to ensure timely patient access to medicines.
Role type
Senior Operations Analyst (Supply Chain)
Builds
Order fulfillment pipelines and batch disposition processes for pharmaceutical products
Domain
Pharmaceutical / Biotechnology Supply Chain
Required skills
Supply Chain Management, Order Management, Batch Disposition, Tolling Relationship Management, Cross-functional Coordination, Risk Mitigation, Business Intelligence Reporting, Gap Analysis
Preferred skills
Pharmaceutical/Biotechnology experience, Master's degree, Lean/Continuous Improvement, APICS certification
Technologies
MS Office, Excel, Oracle, PowerPoint, Access Database
Responsibilities
Facilitate site batch disposition process and drive batch-impacting events toward closure; Act as key point of contact for tolling relationships with external partners; Manage PO and order ticket acknowledgment and acceptance processes; Coordinate cross-functional teams to track and execute incoming customer orders; Establish and manage key business intelligence reports to communicate order status; Enable continuous cross-site alignment between Rensselaer and Raheen; Ensure effective communication of order status, constraints, and mitigation plans.
Seniority
Senior, hands-on IC