Service Technician
Core
Perform troubleshooting, diagnostics, and repairs on Miele appliances while providing consumer education and managing spare parts.
Role type
Service Technician
Builds
Repaired appliances and maintained product stock
Domain
Home Appliances
Deliverable
physical/clinical work
Required skills
troubleshooting, diagnostics, repairs, consumer education, inventory management, compliance with technical guidelines
Preferred skills
proactive communication, continuous training, quality improvement reporting
Technologies
Miele appliances
Responsibilities
Perform timely and thorough troubleshooting, diagnostics, and repairs; Provide consumer information about proper use and care of Miele products; Sell accessories, consumables, contracts, and appliances; Manage and optimize spare part stock; Manage complaints according to Miele policies; Ensure keeping local technical guidelines and norms in day-to-day business
Seniority
Individual Contributor