Service Supervisor
Core
Provide level supervision to technicians at a single site, managing department expenses, employee relations, and ensuring product/system/water quality while monitoring inventory.
Role type
Service Supervisor (1st level leadership)
Builds
Water technology solutions and services for public utilities, industrial sectors, residential, and commercial buildings
Domain
Water technology / Industrial process water
Deliverable
client delivery
Required skills
People management, critical thinking, complex troubleshooting, customer management, safety management, inventory monitoring, Microsoft Office, Oracle/SAP
Preferred skills
Industrial or commercial process water experience, clean driving record, ability to obtain customer clearances (TWIC, DISA)
Responsibilities
Create and maintain safe working environment, define and drive proactive customer/employee/safety management, provide day-to-day supervision with autonomy to make decisions, monitor/maintain inventory levels, escalate significant employee relations issues
Seniority
Mid-level, hands-on leadership
