Customer Programme Leader (14 month FTC)
Core
Lead cross-functional teams to deliver specific packages of work supporting program deliverables for commercial aircraft maintenance and readiness, ensuring customer satisfaction and business case continuity.
Role type
Senior Program Leader (Aftermarket & Customer Management)
Builds
Production readiness, spares management, maintenance publications, repair capabilities, and training strategies for 777x ELMS components.
Domain
Aerospace / Commercial Aircraft Maintenance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Program management, budget forecasting, contract negotiation, cross-functional team leadership, production readiness reviews, spares planning, maintenance publication development, global inventory management, repair capability setup, business case management, financial dispute resolution, product-line strategy implementation, unit production monitoring, KPI and SOW management, stakeholder communication.
Preferred skills
Lean / Six Sigma, international import/export regulations, electronics design/manufacturing experience, Oracle, Salesforce.
Technologies
Oracle, Salesforce
Responsibilities
Support Production Readiness Reviews and transition from NPI to Sustainment; Manage planning of spares for EIS; Manage development of 777x ELMS Component Maintenance Publications; Ensure DDA is in place in advance of EIS; Agree RSPL with Boeing; Deliver SDRL milestones; Develop strategy for commercial aircraft training; Set up repair capability at LHT; Manage repairs, retrofits, and rework; Work across matrix, other GE sites, Suppliers, and Customers; Monitor production of units from the factory; Manage financial disputes; Lead cross-functional team to ensure program success; Ensure clarity of flow-down and tasking within wider organizations; Understand business case and cost baseline; Establish Standard Work and Daily Management; Ensure KPI and SOW are established, maintained, monitored, delivered, and reported; Organize and attend meetings between customers and GE.
Seniority
Senior, hands-on IC