Project Coordinator
Core
Manage end-to-end implementations of Patient Engagement products (Pay, Klara, Bonsai) and support the Project Manager team in client onboarding and software configuration.
Role type
Level 1 Project Coordinator (Client Services – Implementation)
Builds
Patient Engagement products (Pay, Klara, Bonsai) and SaaS implementation workflows
Domain
Healthcare IT / SaaS
Required skills
Google Workspace, Microsoft Office Suite, software applications, desktop hardware, operating systems, basic network connectivity, operational problem-solving, adaptability
Preferred skills
PMP certification, enterprise CRM, project management tools (Salesforce, Cloud Coach, Smartsheet), SaaS or Healthcare IT implementation experience
Technologies
Salesforce, Cloud Coach, Smartsheet, RPA tools
Responsibilities
Drive end-to-end delivery of Patient Engagement products, update and customize projects within assigned medical specialties, configure software features, provide administrative support to the Project Management team, utilize RPA tools to streamline workflows
Seniority
Junior, hands-on IC