DEXIS Regional Technical Specialist (Seattle Metro Area)
Core
Field-based technical specialist providing on-site service, support, and installation for DEXIS Imaging medical products to customers and dealers in an assigned territory.
Role type
Senior Field Service Technician / Technical Specialist
Builds
Medical imaging equipment installations, repairs, and service solutions for healthcare facilities
Domain
Medical Imaging / Healthcare Technology
Deliverable
physical/clinical work
Required skills
Advanced troubleshooting, Windows OS permissions, hardware peripherals, databases, networks, customer relationship management, territory development, project coordination, technical training delivery, physical lifting and installation
Preferred skills
MySQL, macOS, project management, leadership, strategic planning
Technologies
Windows OS, MySQL, macOS, Microsoft Office
Responsibilities
Perform complex technical troubleshooting and installations on customer sites; manage escalated issues and customer down situations; coordinate and execute direct installations; mentor Field Support team members; develop territory and grow service business; train dealers on technical needs; generate service opportunities through customer engagement.
Seniority
Mid-Senior, hands-on IC with territory ownership