Community Healthcare Worker
Core
Liaison between patients/families and health systems providing navigation to facilitate access to care, community resources, and improved communication to assure patient follow-up and better health outcomes.
Role type
Community Healthcare Worker (Patient Navigator)
Builds
Patient care pathways and community resource access
Domain
Healthcare / Social Services
Deliverable
physical/clinical work
Required skills
Patient navigation, Advocacy, Cultural responsiveness, Problem solving, Documentation, Appointment scheduling, Referral management
Preferred skills
Health sciences or social services background, 2+ years healthcare experience
Technologies
Microsoft Office
Responsibilities
Screen and navigate patients through VCUHS Indigent Care Program and public support programs; Document patient contact and clinical support activities; Manage patient caseload to meet productivity requirements; Contact and visit patients to discuss program access and prevention services; Provide culturally appropriate education and counseling to empower patients; Serve as program liaison at community events; Ensure commitment to diversity, equity, and inclusion initiatives.
Seniority
Entry-level to Mid-level, hands-on IC