Ambulatory Access Optimization Specialist - Remote
Core
Operational expert partnering with departments to optimize scheduling workflows, visit types, templates, and Epic tools to reduce variation and improve patient access.
Role type
Ambulatory Access Optimization Specialist (Epic Scheduling)
Builds
Optimized scheduling workflows and Epic tool configurations for ambulatory care departments
Domain
Healthcare Operations / Ambulatory Care / Epic Systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Epic Cadence design and build, Visit Type configuration, Provider template optimization, Project management, Change management, KPI monitoring
Preferred skills
Department and provider build experience, Fast Pass and self-scheduling configurations
Technologies
Epic Cadence, Epic Scheduling Tools
Responsibilities
Lead implementation and sustainment of access standards; Identify and resolve operational barriers like template inefficiencies; Provide targeted education and training to staff; Monitor KPIs (held time, block release rates, deny rates); Facilitate visit type cleanup and optimization
Seniority
Mid-level, hands-on IC