Billing Specialist -- Service Department
Core
Financial closeout of residential solar and battery service cases, including invoicing, payment processing, warranty claims, and case closure.
Role type
Billing Specialist (Service Operations)
Builds
Accurate financial records and closed service cases for residential solar and battery installations.
Domain
Renewable Energy (Solar/Battery) + Financial Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Invoicing, Payment Processing, Warranty Claims Management, Collections, Case Closure, Documentation, Customer Billing Support
Preferred skills
Process Improvement, Cross-functional Collaboration
Technologies
Company billing systems, CRM tools
Responsibilities
Review work orders and technician documentation for billing accuracy; Process customer invoices and payments; Resolve billing discrepancies and coordinate collections; Close service cases within service level expectations; Provide inbound customer support during high call volumes.
Seniority
Mid-level, hands-on IC
