Engineer 2, SDWAN Network Ops, ActiveCore
Core
Support and maintain ActiveCore SD-WAN solutions for mid-market and enterprise customers, providing advanced troubleshooting, performance monitoring, and operational support.
Role type
Senior IC network operations engineer (SD-WAN)
Builds
Reliable connectivity across enterprise infrastructures
Domain
Telecommunications / Enterprise Networking
Required skills
SD-WAN troubleshooting, routing, switching, underlay circuit connectivity, network performance monitoring, incident investigation, hardware replacement coordination, configuration management
Preferred skills
Versa SD-WAN experience, Cisco/Juniper enterprise platforms, managed network services, mid-market/enterprise customer support, network monitoring tools
Technologies
ActiveCore, Versa, Cisco, Juniper
Responsibilities
Troubleshoot complex SD-WAN, WAN, LAN, routing, switching, and underlay circuit issues; Support customer service activations, network changes, and configuration updates; Monitor network performance and proactively identify potential issues; Investigate and resolve customer-reported network incidents; Coordinate troubleshooting efforts with internal engineering, operations, and field teams; Support hardware replacement activities and network service restoration efforts; Document network configurations, operational procedures, troubleshooting findings, and resolutions
Seniority
Mid-level, hands-on IC
