Engineering Manager
Core
Lead a team of software and DevOps engineers to develop and operate real-time communication platforms including VoIP, conferencing, and screen share.
Role type
Engineering Manager (Unified Communications)
Builds
Real-time communication applications and backend services (VoIP softphone, Conferencing, Screen Share, Restful API)
Domain
Telecommunications / Unified Communications
Deliverable
production ML models | product features | infrastructure
Required skills
System design, distributed systems, microservices, CI/CD, cloud infrastructure, team leadership, hiring, mentoring
Preferred skills
Real-time communication platforms, VoIP technologies, SIP protocol, networking fundamentals (TCP/IP), modern programming languages (Java, Go, Python)
Technologies
Ansible, Terraform, Concourse, OpenStack
Responsibilities
Lead technical direction and scalability of customer-facing services; Drive alignment across geographically distributed teams (Chennai and US); Oversee production health and reliability; Hire, mentor, and develop engineers across experience levels; Implement DevSecOps practices and automation; Manage end-to-end delivery within Agile frameworks.
Seniority
Manager, hands-on technical leadership