Manager Engineering
Core
Lead the growth, quality, and efficiency of an engineering team building real-time communication software for over 6 billion customer phone calls per year.
Role type
Manager Engineering (Media/VOIP)
Builds
Real-time communication platforms processing VoIP calls using SIP, RTP, C++, C#, REST, and Windows Server
Domain
Telecommunications / Real-time communication systems
Deliverable
production ML models | product features | infrastructure
Required skills
Leadership in design, delivery, and support of software and platforms; Project scope, schedule, and cost management; Quality improvement implementation; New product software development; Maintenance and bug fixes; Release scheduling; Coaching and performance management; Agile and SCRUM methodologies
Preferred skills
Master's degree in Computer Science or Business Management; Relevant certifications; Experience with Java, C#, C++, NLP, Scala, Python, NodeJS; AWS, Azure, Apache technologies
Technologies
SIP, RTP, C++, C#, REST, Windows Server, Java, C#, NLP, Scala, Python, NodeJS, AWS, Azure, Apache
Responsibilities
Provide leadership in design, delivery, and support of software and platforms; Participate in project scope, schedule, and cost reviews; Identify and implement ways to improve and promote quality; Responsible for new product software development and quality; Maintenance of software/bug fixes; Release scheduling; Provide leadership to individuals on team(s) through coaching, feedback, development goals, and performance management; Prioritize and manage department activities and projects in accordance with the department's goals
Seniority
Manager, hands-on leadership