CEUI Assisted Tools Engineer
Core
Building and maintaining software components for front-line customer support applications (T360 and NWT) serving in-home fulfillment technicians, network technicians, and XOC agents.
Role type
Full-stack software engineer
Builds
Customer support applications (T360, NWT)
Domain
Media and technology / Customer support systems
Deliverable
production ML models | product features
Required skills
React.js, Node.js or Java, JavaScript (ES6+), TypeScript, HTML/CSS, REST APIs, Redux or Context API, Git, CI/CD pipelines, unit and integration testing
Preferred skills
Field service domain knowledge, workforce management, real-time monitoring, AI tools (Github Copilot, OpenSpec)
Technologies
React.js, Node.js, Java, TypeScript, Redux, Context API, Git, Github Copilot, OpenSpec
Responsibilities
Writing and maintaining efficient code for software components, implementing testing frameworks, analyzing software integration needs and planning system architecture, troubleshooting software issues, documenting software development processes
Seniority
Mid-level IC (2+ years experience)
