Teamhead Business Insights
Core
Lead the Business Insights function as the central insight engine for Global eCommerce, transforming data into actionable commercial recommendations.
Role type
Senior Team Head, Business Insights (Global eCommerce)
Builds
Scalable analytical frameworks, decision-driver trees, playbooks, and workflows for Global eCommerce.
Domain
Retail / eCommerce / Commercial Strategy
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery
Required skills
Driver tree decomposition, segmentation, scenario modeling, opportunity sizing, cohort analysis, funnel analysis, variance analysis, hypothesis testing, cross-functional synthesis, executive storytelling, team leadership, requirement definition, analytical rigor.
Preferred skills
Experience in eCom platforms (consumer or digital-first brands), global matrix experience.
Technologies
Data sources, complex datasets, analytical methodologies, reporting standards.
Responsibilities
Lead root-cause investigations across core eCommerce KPIs; synthesize insights across merchandising, pricing, promotions, demand, marketing, CRM, and customer analytics; establish performance diagnosis rhythms; coach and develop Data Analysts and Data Storytelling specialists; translate complex data into executive-ready narratives; act as the primary analytics capability partner across Product, Technology, and global COE teams.
Seniority
Senior, hands-on IC with team leadership