Technical Training Specialist
Core
Design and deliver global training programs and communication plans to help colleagues adopt new technology tools, with a specific focus on Microsoft Power Platform (Power Automate, Power Apps, Power BI) and Microsoft 365.
Role type
Technical Training Specialist (Instructor-Led & Content Creation)
Builds
End-user training sessions, support materials, videos, user guides, and customer-focused awareness programs.
Domain
Corporate Technology Adoption / Microsoft 365 Ecosystem
Required skills
Instructor-led training delivery, stakeholder communication, Microsoft 365 suite proficiency, project management, content creation, cross-functional collaboration, adaptability to new technologies.
Preferred skills
Video production and editing, advanced Microsoft 365/Windows 10 knowledge, Adobe Photoshop.
Technologies
Microsoft Teams, Microsoft Office, OneNote, OneDrive, SharePoint, Power Automate, Power Apps, Power BI, Copilot, Intermediate Excel, Adobe Photoshop.
Responsibilities
Plan and deliver virtual and in-person instructor-led training; create support materials and marketing collateral including videos; collaborate with subject-matter experts to ensure content quality; analyze end-to-end processes and recommend enhancements; champion team strategy with stakeholders.
Seniority
Individual Contributor