Specialist, Software Engineering
Core
Deliver hands-on operational support, configuration, and deployment for the enterprise Celonis Process Mining platform (EMS/CPM) to ensure high performance and data reliability.
Role type
Specialist Platform Engineer (BPM Operations)
Builds
Enterprise Process Mining and Hyper-automation capabilities
Domain
Healthcare Biopharma / Process Mining
Deliverable
production ML models | infrastructure
Required skills
Celonis EMS, Celonis CPM, AWS (Networking, Compute, Storage, Security), Incident Management, Troubleshooting
Preferred skills
Appian platform, Celonis Cloud platform, Monitoring tools (Dynatrace, Grafana, CloudWatch), Regulated industry experience
Technologies
Celonis, AWS, Appian, Dynatrace, Grafana, CloudWatch
Responsibilities
Manage and optimize operations across Celonis EMS and CPM tools; Perform configuration and deployment in EMS and CPM environments; Provide backup support for the Appian platform; Conduct Root Cause Analysis (RCA) for incidents; Collaborate with engineering and business teams to troubleshoot complex issues; Act as a primary contact for aligning stakeholders on platform changes.
Seniority
Mid-level Specialist (3-5 years experience)
