Field Service Engineer 2 - Detroit Metro
Core
Perform preventative maintenance, troubleshooting, repairs, and installations of moderate complexity on medical imaging equipment to ensure optimal healthcare delivery.
Role type
Senior Field Service Engineer (Medical Imaging)
Builds
Medical imaging equipment maintenance and repair services for hospitals and healthcare systems
Domain
Healthcare / Medical Imaging
Deliverable
physical/clinical work
Required skills
Preventative maintenance, troubleshooting, service repairs, equipment installation, customer escalation management, regulatory compliance documentation, Microsoft suite proficiency, valid driver's license
Preferred skills
Physical stamina (lifting up to 35 lbs, bending, climbing, kneeling), hand dexterity, neck flexibility
Responsibilities
Perform timely preventative maintenance on medical equipment; troubleshoot and repair moderately complex equipment issues; lead equipment installations and validations; manage customer escalations and drive satisfaction; adhere to hospital protocols and regulatory requirements; partner with sales to recommend value-added services.
Seniority
Senior, hands-on IC
