Senior Customer Service Engineer - Cyclotron
Core
On-site maintenance, repair, refurbishment, and diagnostics for installed Cyclotron equipment at customer sites.
Role type
Senior Customer Service Engineer (Field Services)
Builds
Maintains and repairs Cyclotron product fleets for healthcare customers
Domain
Medical technology / Nuclear medicine
Required skills
Cyclotron equipment maintenance, on-site diagnostics, preventive and remedial maintenance, field service management, technical decision-making, customer relationship management, team leadership
Preferred skills
None stated
Technologies
Cyclotron equipment, NL vendor items
Responsibilities
Perform on-site life extensions, repairs, and inspections for installed Cyclotron fleets; supervise new and existing Cyclotron equipment; execute standard operational and technical tasks; manage maintenance facilities and field services engineering; serve as the interface between customer and GE; lead junior teams
Seniority
Senior, hands-on IC with team leadership