Field Service Engineer 2
Core
Perform preventative maintenance, troubleshooting, repairs, and installations of medical equipment at customer hospital locations.
Role type
Field Service Engineer (Medical Equipment)
Builds
Service and maintenance of medical imaging and therapy equipment
Domain
Healthcare / Medical Devices
Deliverable
physical/clinical work
Required skills
Preventative maintenance, troubleshooting, equipment installation, customer communication, regulatory compliance, documentation, Microsoft Office, web applications
Preferred skills
Xray, CT, Nuclear Medicine equipment servicing
Responsibilities
Perform timely preventative maintenance on medical equipment; troubleshoot and perform moderate complexity repairs; lead equipment installations; manage customer issues from dispatch to resolution; maintain customer relationships to drive satisfaction; adhere to hospital protocols and regulatory requirements; recommend value-added services.
Seniority
Mid-level, hands-on IC