Japan Repair Center Operation Specialist
Core
Manage and optimize the daily operations of a medical device repair center in Japan, focusing on workflow efficiency, inventory control, and customer satisfaction.
Role type
Operations Specialist (Repair Center)
Builds
Repair services for medical devices
Domain
Medical Technology / Healthcare
Deliverable
client delivery
Required skills
Operations management, Inventory management, Supply chain processes, Data analysis, Problem-solving, Quality control compliance
Preferred skills
ISO 9001/13485 knowledge, Microsoft Office proficiency
Technologies
Microsoft Office Suite (Excel, Word, PowerPoint)
Responsibilities
Manage repair workflows (intake, diagnosis, testing, outbound), Oversee spare parts inventory, Coordinate with internal teams and external vendors, Implement quality control procedures, Analyze operational data and prepare performance reports, Handle escalated customer inquiries
Seniority
Mid-level, hands-on IC