Senior Director - SaaS Analytics & AI
Core
Lead strategy and execution of data-driven decision making, intelligent automation, and business performance optimization for the global software and subscription portfolio.
Role type
Senior Director, SaaS Analytics & AI
Builds
End-to-end analytics solutions, AI models, and workflow automation supporting the full subscription lifecycle.
Domain
SaaS / Subscription / Digital Transformation
Deliverable
production ML models | dashboards & analysis | infrastructure
Required skills
Subscription lifecycle analytics, predictive modeling (churn, upsell, forecasting), AI/ML model development, workflow automation architecture, data governance, cross-functional team leadership, cloud data platforms, data visualization, business strategy translation.
Preferred skills
AI-driven automation at enterprise scale, MLOps, data governance, responsible AI frameworks, Lean/Agile transformation, healthcare technology background.
Technologies
AWS, CRM, billing systems, ERP, customer success platforms, modern data architecture, scalable pipelines.
Responsibilities
Design and deliver analytics for subscription KPIs (ARR/MRR, churn, retention); build predictive models for churn risk and renewal forecasting; architect automation solutions for onboarding, renewals, and invoicing; establish data standards and governance models; lead cross-functional collaboration with Product, Finance, and Customer Success.
Seniority
Senior Director, strategic leadership & hands-on technical ownership
