Field Service Engineer 2
Core
Perform preventative maintenance, troubleshooting, repairs, and installations of moderate complexity on medical equipment (specifically MR) to ensure optimal healthcare delivery.
Role type
Field Service Engineer (Medical Equipment)
Builds
Medical imaging equipment maintenance and installation services for hospitals and healthcare systems
Domain
Healthcare / Medical Imaging
Deliverable
physical/clinical work
Required skills
Preventative maintenance, troubleshooting, equipment repair, installation, customer escalation management, regulatory compliance documentation, driver's license, physical stamina for lifting and field work
Preferred skills
Web applications, Microsoft suite, contract revenue growth support, value-added service recommendations
Technologies
MR equipment, Web applications, Microsoft suite
Responsibilities
Perform timely preventative maintenance on medical equipment; troubleshoot and perform moderately complex repairs; lead equipment installations; manage customer issues from dispatch to resolution; adhere to hospital protocols and documentation requirements; partner with sales to recommend value-added services.
Seniority
Mid-level, hands-on IC
