Field Service Engineer 1
Core
Perform on-time Preventative Maintenance, troubleshooting, repair, and installation of medical equipment at customer locations.
Role type
Entry-level Field Service Engineer (IC)
Builds
Preventative maintenance, repairs, and installations for medical equipment
Domain
Healthcare technology / Medical devices
Deliverable
physical/clinical work
Required skills
Preventative Maintenance, equipment troubleshooting, basic repair, equipment installation, customer communication, administrative record keeping, parts ordering, on-call availability
Preferred skills
None stated
Technologies
Web applications, Microsoft suite
Responsibilities
Perform Preventative Maintenance, assist with equipment installation, troubleshoot and repair designated equipment, maintain customer service logs and internal records, order repair parts, manage cycle times, engage with customers to recommend value-added services, identify sales leads and assist with revenue programs, answer service calls independently after one year
Seniority
Entry-level, hands-on IC
