Field Service Engineer 2
Core
Perform preventative maintenance, troubleshooting, and moderately complex repairs on medical equipment (specifically vascular modality) at customer locations.
Role type
Field Service Engineer
Builds
Maintains operational readiness of medical imaging and therapy equipment for healthcare providers
Domain
Healthcare Technology / Medical Imaging
Deliverable
physical/clinical work
Required skills
Preventative maintenance, equipment troubleshooting, moderately complex repairs, equipment installation, customer relationship management, administrative record keeping, sales lead identification
Preferred skills
Experience with Web applications, Microsoft suite, competitor analysis
Technologies
Vascular equipment, Web applications, Microsoft Office Suite
Responsibilities
Perform on-time preventative maintenance and follow Field Modification Instructions; troubleshoot and repair assigned equipment; lead equipment installations; maintain customer service logs and order parts; engage with commercial counterparts to identify sales leads and support contract renewals; resolve customer issues using escalation processes.
Seniority
Mid-level, independent contributor
