Customer Service Engineer
Core
Installing, maintaining, and troubleshooting multi-modality medical imaging equipment (CT, MRI, Cath Lab, C-ARMs, PETCT, Ultrasound) to ensure customer satisfaction.
Role type
Senior IC Customer Service Engineer (Medical Imaging)
Builds
Production medical imaging systems and maintenance services
Domain
Healthcare / Medical Imaging
Deliverable
Physical/clinical work
Required skills
Diagnosing and repairing mechanical/electromechanical/electronic equipment, System-level troubleshooting, Warranty and PMS management, ISO 9001 compliance, Sales opportunity identification, Training others
Preferred skills
Flexibility to work in assigned locations, Independent work, High work standards
Technologies
CT, MRI, Cath Lab, C-ARMs, PETCT, Ultrasound
Responsibilities
Maintaining specific models of multi-modality imaging equipment, Daily interface with doctors and technicians on equipment status, Assisting in account sales visits and identifying sales opportunities, Maintaining effective quality systems compliant with ISO 9001
Seniority
Mid-level, hands-on IC
