Field Service Engineer Vascular Modality
Core
Diagnose, repair, and maintain vascular modality medical equipment for customers, ensuring service excellence and regulatory compliance.
Role type
Field Service Engineer (Medical Devices)
Builds
Vascular imaging and therapy equipment uptime and reliability
Domain
Healthcare / Medical Technology
Deliverable
physical/clinical work
Required skills
mechanical/electromechanical/electronic equipment repair, troubleshooting, preventative maintenance, parts management, root cause analysis, regulatory compliance, vendor management, on-call remote support
Preferred skills
French language proficiency, advanced analytical skills, conflict management, public speaking
Technologies
Medical diagnostic and therapeutic devices, test and calibration equipment
Responsibilities
Perform installation, maintenance, and repair of designated vascular modality equipment; complete preventative maintenance and field modification instructions; manage repair parts cycle times; maintain customer service logs and internal service records; communicate daily with customers to ensure resolution and satisfaction; maintain and calibrate tools and test equipment; comply with Health and Human Services, EHS, and other regulatory requirements; manage vendor service delivery processes; utilize escalation processes for complex issues; participate in on-call rotation for remote phone support
Seniority
Mid-level, hands-on IC
