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Advanced Service Engineer

Kyoto, JP💼 Full-time🗓 2026-09-17 → 2026-09-26

Core

Install, inspect, repair, and maintain Radio Pharmacy (RP) medical devices in the field to ensure optimal performance and regulatory compliance while supporting healthcare service operations.

Role type

Field Service Engineer (Medical Devices)

Builds

Radio Pharmacy (RP) device installations, maintenance, and repairs

Domain

Medical Technology / Healthcare

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

device installation, troubleshooting, preventive maintenance, calibration, remote support, customer training, compliance adherence, technical documentation, escalation management, partner coordination

Preferred skills

clinical knowledge of RP devices, commercial proposal support, stakeholder collaboration

Technologies

Radio Pharmacy (RP) devices, EHS systems, KPI management tools

Responsibilities

Perform on-site installation, setup, inspection, repair, and maintenance of RP devices; conduct first-call customer support and remote assistance for field engineers; train medical staff on device operation and basic troubleshooting; execute calibration and performance optimization tests; maintain accurate work records including debriefings and parts ordering; ensure adherence to EHS and compliance standards; escalate complex issues to experienced members; coordinate with sales and partner companies for business expansion.

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