Software Support Engineer with German
Core
Lead incident-response, triage, and troubleshooting for enterprise imaging solutions (PACS, RIS, CVIS, VNA) in radiology and cardiology.
Role type
Senior Software Support Engineer (Clinical Imaging)
Builds
Enterprise imaging solutions for healthcare customers
Domain
Healthcare / Medical Technology / Clinical Imaging
Deliverable
client delivery
Required skills
Troubleshooting, root cause analysis, DICOM header interpretation, HL7 message analysis, SQL, TCP/IP networking, server monitoring, workflow configuration, image archiving management
Preferred skills
Radiology or cardiology department experience, familiarity with CT/MRI/Ultrasound modalities, EHR/EMR systems (Epic, Cerner), clinical middleware, AWS Direct Connect, advanced user management
Technologies
PACS, RIS, CVIS, VNA, Epic, Cerner, AWS, SQL, TCP/IP
Responsibilities
Provide timely support for technical and workflow issues in imaging systems; perform troubleshooting and root cause analysis; serve as escalation point and mentor; execute configuration or integration corrective steps; collaborate with engineering to close bug fixes and improve solutions
Seniority
Senior, hands-on IC