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Sr. Product Support Engineer

Cambridge (US), Massachusetts, United States💼 Full-time💰 $142,000–$142,000🗓 2026-06-24 → 2026-07-30

Core

Leads end-to-end design, implementation, and deployment of complex infrastructure solutions for health tech clients, serving as a trusted advisor on infrastructure strategies and emerging technologies.

Role type

Senior IC Infrastructure Engineer (Health Tech)

Builds

Scalable, reliable, and secure infrastructure environments integrating third-party applications and legacy systems for hospital and medical device clients.

Domain

Health Tech / Hospital / Med device

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

SQL, Microsoft OS, Linux, Citrix, XML interfaces, DICOM interfaces, system architecture, root cause analysis, configuration management, version control, performance optimization

Preferred skills

None stated

Technologies

SQL, Microsoft OS, Linux, Citrix, XML, DICOM

Responsibilities

Design and deploy complex infrastructure solutions; troubleshoot highly complex infrastructure issues and perform root cause analysis; establish configuration management and governance processes; develop technical documentation and operational procedures; collaborate with stakeholders to define system architectures and deployment strategies.

Seniority

Senior, hands-on IC

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