Senior Salesforce Data360 Product Owner (Hybrid)
Core
Own the vision, strategy, and roadmap for Salesforce Data360, the enterprise's core customer unification platform, ensuring delivery of governed data to empower customer-focused innovation and data-driven decisions.
Role type
Senior Product Owner (Customer Data Platform)
Builds
Customer unification platform (Salesforce Data360) integrating with Marketing Cloud, Relate, and GCP
Domain
Insurance / Customer Data & Marketing Technology
Deliverable
production ML models | product features
Required skills
Product roadmap definition, cross-functional stakeholder management, agile project management, customer empathy and pain point identification, change transformation strategy, data governance, market and user landscape analysis
Preferred skills
Salesforce Data360 experience, Marketing & Customer Segmentation expertise, Data mapping and storytelling, Product Owner certification, Agile certification
Technologies
Salesforce Data360, Salesforce Marketing Cloud, Relate, GCP
Responsibilities
Develop and implement digital/technology product frameworks and methodologies; Lead maintenance and updates of product toolkits based on lessons learned; Oversee customer/user empathy collaboration to identify pain points and determine build priorities; Conduct deep collaboration across business technology and UX to create change-transformation deliverables including business cases, leadership strategies, and implementation plans
Seniority
Senior, hands-on IC
