Service Technician
Core
On-site service technician resolving appliance challenges and managing field operations for Miele.
Role type
Service Technician (Appliance Repair & Field Operations)
Builds
Appliance repairs and consumer service resolutions
Domain
Home Appliances / Consumer Goods
Deliverable
physical/clinical work
Required skills
Appliance repair, troubleshooting, customer service, inventory management, system navigation (TSD, ETD, Mobile Client), coordination of training
Preferred skills
Experience in customer service/administrative capacities, decision-making aligned with brand interests
Responsibilities
Resolve appliance challenges on-site, coordinate training requirements based on field observations, maintain van inventory and daily schedule, support regional business when RSM is absent, interact with dispatcher and customer care
Seniority
Entry to Mid-level, hands-on IC
