Software Engineer II
Core
Building systems and tools for synthetic testing, evaluation, and quality validation of AI agents in customer experience.
Role type
Mid-level fullstack engineer (backend-leaning)
Builds
Synthetic testing infrastructure, evaluation frameworks, and quality validation tools for AI agents
Domain
AI agents, customer experience (CX), testing infrastructure
Deliverable
production ML models | product features
Required skills
TypeScript, React, Node.js, REST APIs, event-driven systems, database design (relational/NoSQL), CI/CD pipelines, microservice architecture
Preferred skills
AWS, Python (backend/automation), AI agentic tools (Cursor, Claude Code)
Technologies
TypeScript, React, Node.js, MongoDB, Snowflake, AWS, Kubernetes, Terraform, ArgoCD, Sentry, Redis, Datadog, GitHub Actions
Responsibilities
Develop fullstack features with a focus on backend systems and APIs, craft user-facing tools, collaborate with cross-functional teams, ensure code quality and maintainability, participate in technical planning and discussions
Seniority
Mid-level, hands-on IC