Store Operations Manager #332 - Short Pump, VA
Core
Hands-on store operations leader responsible for daily execution, team leadership, and operational excellence in a retail environment.
Role type
Store Operations Manager (Retail)
Builds
Store operations, team performance, and customer experience
Domain
Retail / Sports & Outdoors
Required skills
Leadership, Coaching, Workforce Management, Inventory Control, Loss Prevention, Compliance Management, Data Analysis, Physical Stamina
Preferred skills
Bachelor's degree, Firearms Sales Certification, Power Industrial Truck Certification
Technologies
Inventory systems, Payroll systems, Microsoft Office, Data dashboards, Reporting tools
Responsibilities
Lead store Operations team members and actively participate in talent decisions including hiring, training, discipline, recognition, development, and separation; Deliver daily operational direction and oversight to Team Leads, Cashiers, Custodians, Asset Protection, Loss Prevention, Inventory Control, and Seasonal Team Members; Audit firearm sales in compliance with applicable laws, complete ATF Form 4473, conduct required background checks, and serve as final approver; Drive workforce productivity, efficiency, and continuous improvement initiatives.