Field Service Tech l
Core
Field technician responsible for installing, maintaining, and troubleshooting electronic gaming machines (EGMs) and utility products at land-based casino sites.
Role type
Field Service Technician (Hardware/Field Support)
Builds
Electronic Gaming Machines (EGMs), Player Tracking Systems (PTG), and Entertainment Table Games (ETG)
Domain
Gaming / Casino Operations / Hardware Maintenance
Deliverable
physical/clinical work
Required skills
Electronics troubleshooting, preventive maintenance, inventory management, hand tool usage, safety compliance, customer support
Preferred skills
1-3 years related experience, technical/military training
Technologies
Service Max, Zinc
Responsibilities
Move, load, and transport gaming products to customer sites; Install, setup, configure, and perform preventive maintenance on EGMs and utility products; Troubleshoot and resolve technical issues; Maintain part inventory and documentation; Interact with customers and coworkers professionally.
Seniority
Entry-level to Mid-level, hands-on IC