Oracle Service Contract Functional Consultant
Core
Configure, support, and optimize Oracle Service Contracts (OKS) and Installed Base (IB) modules within the Oracle EBS environment to manage contract lifecycles, billing, and entitlements.
Role type
Senior Oracle Functional Consultant (Service Contracts & Installed Base)
Builds
Oracle EBS Service Contracts and Installed Base configurations, RICEFW components, and integrated solutions for Order Management and Field Service.
Domain
Enterprise Resource Planning (ERP) / Oracle EBS / Service Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Oracle Service Contracts (OKS) configuration, Oracle Installed Base (IB) management, Order Management (OM) integration, Advanced Pricing logic, Entitlements management, Contract renewal processes, RICEFW development (Reports, Interfaces, Conversions, Extensions, Forms, Workflows), Functional testing and UAT coordination, Production deployment support, Business process analysis, SLA-driven environment experience, Oracle AIM/OUM methodologies.
Preferred skills
Experience with cross-functional service operations, Troubleshooting production issues, User training and functional guidance, Change-management policy adherence, Extended hours support.
Technologies
Oracle EBS, Oracle Service Contracts, Oracle Installed Base, Order Management, Field Service, Accounts Receivable, AIM, OUM
Responsibilities
Configure and support Oracle Service Contracts (OKS) and Installed Base (IB); Support integration across related modules such as Order Management, Inventory, Pricing, Accounts Receivable, Advanced Pricing, and Field Service; Lead requirement gathering, functional design, and perform functional testing, UAT coordination, and production deployment support; Collaborate with technical teams to design and validate RICEFW components; Troubleshoot and resolve production issues; Provide user training and functional guidance.
Seniority
Senior, hands-on IC
