Field Service Technician 1
Core
Field service technician responsible for client-site servicing, repair, and installation of gaming hardware and software systems to minimize customer downtime.
Role type
Field Service Technician
Builds
Gaming hardware and software systems for land-based casinos and operators
Domain
Gaming / Land-based casinos
Deliverable
physical/clinical work
Required skills
hardware repair, software troubleshooting, system installation, mechanical diagnosis, customer support, report preparation
Responsibilities
Perform client-site servicing, repair, and installation of company products; diagnose mechanical, hardware, software, and systems failures; determine cost-effective repair solutions; prepare reports on product failure trends
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