Customer Experience Specialist (CES) – RD/RBD - Finland
Core
Drive commercial success of rare disease treatments (Systemic Mastocytosis, Immune Thrombocytopenia) by engaging healthcare professionals and KOLs in Finland.
Role type
Field-based Customer Experience Specialist (Sales)
Builds
Rare disease treatment portfolio for patients in Finland
Domain
Biopharma / Rare Diseases (Hematology/Immunology)
Deliverable
product features
Required skills
Pharmaceutical sales, Account planning, Market access, Omnichannel engagement, Scientific knowledge, Networking
Preferred skills
Hematology/Immunology experience, Pipeline launch experience
Technologies
CRM systems, Digital engagement tools
Responsibilities
Establish relationships with HCPs and KOLs, Develop tailored account plans, Support reimbursement and access activities, Collaborate on local sales and marketing plans, Adhere to compliance policies
Seniority
Mid-level (5+ years experience)