Associate Director of Training- Patient Support Services
Core
Design and execute comprehensive training strategies for Patient Support Services stakeholders, including case management, patient education, and field reimbursement teams.
Role type
Senior IC training program manager (pharma/biotech)
Builds
eLearning, live, virtual, and on-demand training programs for patient support professionals
Domain
Healthcare / Patient Support Services / Pharmaceutical
Required skills
Strategic planning, instructional design, curriculum development, stakeholder management, budget management, project management, regulatory compliance, field training coordination, LMS management
Preferred skills
Adult learning principles, national training delivery, facilitation, learning journey design, rare disease/oncology domain knowledge
Technologies
eLearning platforms, Learning Management Systems (LMS), virtual classroom technology
Responsibilities
Develop and deploy new hire and ongoing skill-based training; manage Certified Trainer network; coordinate field-based training and assessments; manage training budgets and agency partners; ensure regulatory compliance in training materials.
Seniority
Senior, hands-on IC