System & Solution Support for Clinical Trials (maternity cover)
Core
Support clinical trial operations by ensuring data quality in Trial Management Solutions, translating business needs into digital specifications, and providing global user support for clinical digital systems.
Role type
Senior Business Analyst / System Support Specialist (Clinical Operations)
Builds
Clinical Trial Management Systems (CTMS), EDC solutions, and digital oversight tools for vaccine and clinical sciences.
Domain
Healthcare / Clinical Trials / Digital Health
Required skills
Data quality assessment, Business Analysis, IT architecture understanding, Data flow analysis, UAT definition, Process improvement
Preferred skills
Clinical operations knowledge, Veeva system experience, GenAI/digital project evaluation
Technologies
Veeva, ServiceNow, CTMS, EDC
Responsibilities
Identify and resolve data quality issues in digital solutions; Translate business requirements into technical specifications; Define and manage User Acceptance Testing (UAT); Provide global user support and troubleshoot data flow issues; Evaluate impact of system upgrades on business processes.
Seniority
Mid-Senior, hands-on IC
